ADDAC System ADDAC508 Swell Physics

Was eagerly awaiting it's release and picked one up from Thomann in March. When it's working, it's a great modulation source, but after running for a few minutes all the controls quit responding - this problen occurred on the first day out of the box. Happens every time after a power-up. Tried emailing ADDAC about the issue but like so many Eurorack module makers these days, no reply. Seems very few mfg's stand behind their product any more, so buying a module (especially from a small maker) feels like a crap-shoot now. So now the module has been sitting in it's box for months, never used again.

EDITED Jul 26th, 09:11

@gary_b I get where you're coming from, but, did you bother looking at the ADDAC website? A quick look on the module's page shows

Last update version: D_5, April, 23rd, 2024

D_5 Changes Log:
* FIXED: An issue where at maximum speed the module controls will become irresponsive after a few minutes.

along with steps for the update. How about you give it a try?

EDITED Jul 26th, 09:21

I haven't tried this particular module (it's in my wishlist though). However, I had some problems with the saw output on my DIY ADDAC701.REV2 and Filipe from ADDAC was extrememly helpful in diagnosing the issue so I could eventually fix it. No shade on ADDAC from me.

When I had questions ADDAC were very responsive. Maybe you caught them when on holiday or something, everyone has a life outside of work.